Terms of service

Terms of Service

These Terms of Service govern your use of the Magnets By Sid website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. General

By using our website, you agree to use it lawfully and not misuse our products or services.

We reserve the right to refuse or cancel any order at our discretion.

Any photos or files you upload for personalised products may be transferred securely as required to complete your order. Payment information is always processed securely.

2. Online Store

Our store is powered by Shopify, providing a secure online shopping experience.

By placing an order, you confirm that you are legally able to enter into a purchase agreement in your country or state.

3. Products

Magnets By Sid offers personalised and ready-made products, including:

Custom Photo Magnets
Flexible Photo Magnets
Premium Square Photo Magnets
Islamic Fridge Magnets
Bulk Orders

As personalised products are made specifically for you, they cannot be cancelled, returned, or refunded once production has begun, except where required by Australian Consumer Law.

We reserve the right to limit quantities or discontinue products without notice.

4. Pricing & Payment

All prices are displayed in Australian Dollars (AUD).

Prices may change without prior notice.

Customers are responsible for providing accurate billing and shipping information when placing an order.

5. Shipping

Estimated production and delivery times are provided on each product page.

Most orders are dispatched within 7 business days.

Shipping times may vary depending on your location and the shipping carrier.

Magnets By Sid is not responsible for delays caused by shipping providers or incorrect addresses supplied by the customer.

6. Returns & Refunds

Please refer to our Refund Policy for complete information regarding returns, replacements, and refunds.

Personalised and custom-made products are generally non-refundable unless they arrive damaged, defective, or incorrect.

7. Product Information

We do our best to ensure product descriptions, colours, and images are accurate.

Due to screen settings and the personalised nature of our products, slight variations in colour, cropping, or positioning may occur.

8. Intellectual Property

All content on this website, including photographs, logos, graphics, product descriptions, and designs, is the property of Magnets By Sid and may not be copied, reproduced, or used without written permission.

9. Customer Content

By uploading photos, artwork, or other content, you confirm that:

You own the rights to the content or have permission to use it.
Your content does not infringe any copyright, trademark, or intellectual property rights.
Your content is not unlawful, offensive, or inappropriate.

Magnets By Sid reserves the right to refuse any order containing inappropriate or copyrighted material.

10. Limitation of Liability

Magnets By Sid is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the value of the product purchased, except where otherwise required under Australian Consumer Law.

11. Changes to These Terms

We may update these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon being published on this website. Continued use of the website constitutes acceptance of the updated Terms.