Shipping policy
Shipping Policy
At Magnets By Sid, every order is carefully made with attention to detail to ensure the highest quality.
Processing Time
- All personalised products are made to order.
- Orders are typically processed and dispatched within 7 business days.
- During busy periods, holidays, or promotional events, processing times may be slightly longer.
Shipping
- We ship Australia-wide.
- Shipping costs are calculated at checkout unless your order qualifies for free Australia-wide shipping on orders over $50.
- Once your order has been dispatched, you'll receive a shipping confirmation (and tracking details, where available).
Delivery Times
Delivery times vary depending on your location and the shipping carrier. While we aim to deliver your order as quickly as possible, delivery estimates are provided as a guide only.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. Magnets By Sid is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.
Shipping Delays
Once your order has been dispatched, we are not responsible for delays caused by Australia Post or other courier services. However, if you experience any issues with your delivery, please contact us and we'll be happy to assist where possible.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: simplysidra@yahoo.com